Effective Date: 19 June 2025
At Observed Pty Ltd ("we", "us", "our"), your privacy matters. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you engage with our services, visit our website, or contact us.
We may collect personal information such as:
Your name
Business name
Contact details (email, phone number, address)
Project details and correspondence
Billing and payment information
We only collect what’s necessary to provide our services, communicate with you, and operate our business effectively.
We collect information when you:
Fill out a contact form
Email, call or text us
Sign up for services (like hosting or branding)
Provide feedback or reviews
Browse our website (analytics, cookies etc.)
We may use your personal information to:
Communicate with you about your project
Send invoices or receipts
Provide customer support
Improve our services and website experience
Meet legal or compliance obligations
We don’t sell, rent, or trade your personal information. Ever.
Your information is stored securely using trusted platforms and service providers. We take reasonable steps to protect it from misuse, interference, loss, and unauthorised access or disclosure.
We may use trusted third-party tools (like website hosting, email, and payment systems) to help us operate smoothly. These services may store data outside of Australia. We only work with providers who prioritise data protection.
You have the right to request access to or correction of your personal information. Just reach out—we’ll handle it promptly.
Our website may use cookies and similar technologies to understand how people use it and to improve your experience. You can adjust your browser settings to manage cookies.
If you have any questions about this policy or how we handle your data, you can get in touch at:
Observed Pty Ltd
Mount Coolum, Sunshine Coast QLD 4573
0401 474 178
studio@observed.com.au
We may update this Privacy Policy occasionally. If we make any big changes, we’ll post them here on our website.